Answers to your Questions
What are your products shelf life?
The optimal period for using our products is within 6-12 months after opening. However, please note that the freshness of natural skincare products can be influenced by various factors, such light and temperature storage.
How do I use your skincare products?
Detailed usage instructions are provided on each product's label and our website.
Are your products suitable for sensitive skin?
Yes, our products are formulated to be gentle and suitable for sensitive skin types.
Are your products vegan & cruelty-free?
Absolutely, we do not test on animals and are committed to cruelty-free practices.
What sets your brand apart from others?
We prioritize natural and organic ingredients, sustainability, and effective solutions for dry skin.
Are your products free from harmful chemicals?
- Our products are free from harsh chemicals and toxins, ensuring safety for your skin.
What is your return policy?
We have a satisfaction guarantee. If you're not happy with your purchase, please contact our customer support for assistance. Email us with your order number Hello@thesknimn.com
Are your products suitable for all skin tones and ages?
Yes, our products are designed to benefit a wide range of skin tones and ages. Please review our ingredients for any allergies and discontinue use if irritation occurs.
Do you offer international shipping?
Yes, we offer international shipping. Shipping rates and times may vary by location.
Can I find your products in physical stores?
Currently, our products are available exclusively through our online store.
How can I get in touch with your customer support?
You can reach our customer support team through our website's contact form or Hello@thesknimn.com
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at: Hello@thesknimn.com
Other inquiries? Let's chat.
Please email us at Hello@thesknimn.com